Villar MULTIAVENTURA

We have nearby health centres, as well as assistance services provided by our insurance, to respond to any emergency.

We work with a team of one monitor per 8 participants. We also have extra organisational staff, such as the camp coordinator and other support personnel. The monitor team and coordinator live on site and are attentive to the children 24 hours a day.

At all our camps we have a catering team on site. We prepare a balanced menu adapted to the day’s activities. We always serve 4 meals a day: breakfast, lunch, afternoon snack and dinner. If your child has any food allergy, don’t worry — they will have an adapted menu as similar as possible to what the other children eat. If during the camp your child tells you they are not satisfied with the food, PLEASE LET US KNOW — it is a priority for us and if we know about it we will resolve it immediately.

There is no laundry service, but if a child runs out of clean clothes we will help them and wash the clothes they need. In the packing list we ask for a variety of clothing for every day of camp.

If your child needs to take any medication, their cabin/room monitor will be responsible for keeping it and giving it to them at each dose you have indicated. Children do not need to bring a first aid kit; if they need any other medicine we will ensure they get it, after a visit to the doctor or after speaking with you if it is something minor.

Each child must bring their health card/photocopy, which we will collect when they arrive at camp. The camp includes accident insurance, but we will use the health card if they need to see a doctor for a common illness.

Yes, it is an optional service. We have transport from Madrid and Las Rozas.

Yes, they can bring a mobile phone but they will not have it on them day to day. We will give them the phone so they can call home every 3–4 days. These calls can be made with their own phone or with phones we will lend them. It is not necessary to bring a mobile phone. You can also contact us at any time on the emergency phone. You will always be informed if there is any incident.

The camp is all-inclusive, but they can bring a small amount of pocket money for a soft drink or snacks during excursions.

Every day the campers have free time to enjoy the camp in their own way and spend time with their friends. After lunch and before dinner they will have this time. During this period the monitors remain attentive to the camp and we have optional activities such as sports games.

The hostel rooms hold 6 to 14 people. We organise the rooms by talking with the children themselves on the first day, after running games so they can get to know each other. We manage it so they are with campers of similar ages and can be with their friends if they came together. If they don’t know anyone, don’t worry — we take care of that. Rooms are not mixed; boys and girls sleep separately.

We do not have a scheduled parents’ day at the camp, but if you would like to visit your child please get in touch with us. At the end of camp, the child can be collected by their father or mother, or a person designated by you and authorised by you in writing before collection.